Terms of Service
Last updated: 6 February 2026
These Terms of Service ("Terms") govern your access to and use of the website, services, and any related platforms (collectively, the "Service") operated by SERI MAJUJAYA INDUSTRIES HOLDING SDN. BHD. ("Company", "we", "us", or "our"), a general supplier of goods operating in Malaysia.
By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. These Terms apply to all visitors, customers, users, and any other persons who access or use the Service.
If you do not agree to these Terms, you must immediately discontinue use of the Service.
1. Eligibility and Accounts
To access certain features of the Service, you may be required to create an account. You agree to provide information that is true, accurate, complete, and current at all times.
You are solely responsible for:
- Maintaining the confidentiality of your account credentials; and
- All activities conducted under your account, whether authorized by you or not.
You must notify us immediately if you become aware of any unauthorized access, security breach, or misuse of your account. We reserve the right to suspend or terminate accounts that contain inaccurate information or that violate these Terms.
2. Products, Orders, and Supply Scope
As a general supplier, we provide goods on an availability basis. Product descriptions, specifications, pricing, and availability are subject to change without prior notice. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected misuse of the Service.
3. Shipping, Delivery, Title, and Risk of Loss
Shipping and handling charges are additional unless expressly stated otherwise at the time of purchase.
All delivery timelines provided are estimates only. We shall not be liable for delays caused by logistics providers, customs clearance, force majeure events, or circumstances beyond our reasonable control.
Risk of loss and responsibility for the goods pass to you upon delivery. You are required to inspect all items immediately upon receipt and ensure:
- The items received match the order placed; and
- The items are free from visible damage.
Any discrepancies, missing items, or damages must be reported to us immediately upon receipt. Failure to do so may result in the claim being rejected. We shall not be responsible for missing or damaged items reported after acceptance of delivery.
4. Third-Party Links and Services
The Service may contain links to third-party websites or services that are not owned, operated, or controlled by SERI MAJUJAYA INDUSTRIES HOLDING SDN. BHD.
We do not endorse and assume no responsibility for the content, policies, products, or services of any third party. Your use of third-party websites or services is at your own risk and subject to their respective terms and policies.
5. Termination and Suspension
We reserve the right, at our sole discretion, to suspend or terminate your access to the Service immediately and without prior notice if:
- You breach these Terms;
- You misuse the Service; or
- Your conduct exposes us to legal, operational, or reputational risk.
Upon termination, all rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination shall remain in effect, including limitation of liability, indemnity, and governing law provisions.
6. Limitation of Liability
To the fullest extent permitted by applicable law, SERI MAJUJAYA INDUSTRIES HOLDING SDN. BHD. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Service, products supplied, or inability to access the Service.
Our total liability, if any, shall be limited to the amount paid by you for the specific goods or services giving rise to the claim.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.
8. Changes to These Terms
We reserve the right to modify, update, or replace these Terms at any time. Where required by applicable law, we will provide reasonable notice of material changes.
Your continued use of the Service after such changes take effect constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service.
9. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the official communication channels provided on our website.